Frequently Asked Questions

FAQ

A service does not include repair work. A service covers routine maintenance on a functioning appliance. If you have a broken heater that needs replacing, please contact our Gaschill team for more information. 

Carbon monoxide is colourless, tasteless and odourless making it hard to detect without specific tests for it.

Unfortunately yes. To have the evaporative coolers work generating the best results for you, it is important to keep your windows or doors open to allow hot air within your home to evaporate out of your home efficiently.

The carbon monoxide check that is done during the service is a quick and effective way to ensure that your home is safe from this dangerous gas, giving you peace of mind.

A service includes:

Checking overall performance

Assessing the thermostat, heat exchanger, gas pressure and flue

Checking for cracks and leaks

Complete carbon monoxide testing so your household is safe

Thorough clean of heater parts to reduce waste

Contact us to get expert advice on how you can select the best choice out of all heating systems.

It is recommended that gas heaters are serviced once every two years or between 12-24 months depending on how heavily it’s been used.

Gas heaters need regular service and maintenance to ensure they are running effectively and safely. 

Gas heaters need regular service and maintenance to ensure they are running effectively and safely. 

Regular servicing will prevent heaters from malfunctioning or breaking down easily. It will also ensure that your heater is heating efficiently (with minimal waste) helping you save on energy bills. The carbon monoxide check that is done during the service is to make certain there are no dangerous gases leaking into your home.

Some hot water systems can last up to a good 10-12 years, whilst systems that doesn’t use tanks are known to last as long as 20 years. Thought service maintenance is not required every year, it is still important it is serviced every few years to prolong the lifespan and reliability of your hot water system.

Both gas and electrical-based hot water systems are commonly used in Aussie households in Melbourne and they get the job done. However, some obvious differences could be the costs to install and operate as well as the waiting time for your water to be heated up. Speak with our Gas Chill experts to understand the key differences.

Generally, hot water systems don’t require very regular servicing as other appliances that use heat or cooling. However, it is important to speak to your trusted technician to ensure your hot water system is serviced in accordance to the manufacturer’s recommended frequency interval – sometimes once every 5 years.

Make sure to have your system serviced regularly. Heavy usage requires more attention to prolong the lifespan of your system.  In addition, you could also install shades or blinds in your home to keep the heat out so you’re not overloading your unit.

The right type of heating system can depend on various factors. For instance, if you live in a relatively large house, it is important that you invest in efficient heating systems that can distribute heat evenly for the entire family. However, if you are living in a smaller house.

It is recommended to have your trusted technicians to perform a regular service maintenance and carbon monoxide testing. Ducted gas heaters uses gas, and this requires stringent maintenance to ensure no gas leak is detected and all parts are functioning optimally.

Yes, in order to have evaporative coolers work effectively for you, you may need to keep your windows or doors open, as this allow hot air to evaporate out of your home efficiently.

This would depend on the size of your space and your personal preferences such as energy-saving or versatility. Also, if you’re after something that is cost effective in the long run, this would be the choice for you.

Regular service maintenance is still needed for your evaporative cooling system. Your trusted technicians will have to review them to keep all parts in good conditions and durable in the long term.

Make sure to have your system serviced regularly. In addition, you could also install shades or blinds in your home to keep the heat out so you’re not overloading your unit.

This would depend on the size of your space and your personal preferences such as energy-saving or versatility. Also, if you’re after something that is cost effective in the long run, this would be the choice for you.

This depends on the type of cooling system you’re using but you should have it serviced at least once a year.

Make sure to have your system serviced regularly. Heavy usage may require more attention to prolong the lifespan of your system.  In addition, you could also install shades or blinds in your home to keep the heat out so you’re not overloading your unit.

This would depend on the size of your space and your personal preferences such as energy-saving or versatility. Also, if you’re after something that is cost effective in the long run, this would be the choice for you.

Make sure to have your system serviced regularly. Heavy usage requires more attention to prolong the lifespan of your system.  In addition, you could also install shades or blinds in your home to keep the heat out so you’re not overloading your unit.

This depends on the type of air conditioning system you are using. Generally, you should have it serviced at least once a year. If you are using the system regularly, speak to our experts whether they require more regular servicing.

Make sure to have your system serviced regularly. In addition, you could also install shades or blinds in your home to keep the heat out so you’re not overloading your unit.

This would depend on the size of your space and your personal preferences such as energy-saving or versatility. Also, if you’re after something that is cost effective in the long run, this would be the choice for you.

Regularly clean the air vents to make sure that air flow is not restricted by dust particles, leaves or other materials.

Otherwise, refer to your user’s manual for guidance as each manufacturer has specific instructions on how you should be maintaining your heat pump.

You should schedule servicing appointments with a professional at least once every year.

Heat pumps need to be installed by an accredited and licensed professional. Unless you have those accreditations, it’s best to leave it to the professionals.

Our GasChill representatives will conduct an assessment of your requirements and recommend a personalised solution for you.

There are multiple types, ranging from single outdoor units to split systems (both indoor and outdoor) while others can be retrofitted to your existing hot water tank.

Heat pumps cost less compared to hot water tanks over the long run because they are more energy efficient. Heat pumps pump heat using a compressor and circulating gas refrigerant, which use up to 75% less electrical energy compared to a conventional hot water system.Heat pumps also have a long lifespan because of their design, which is uncomplicated and does not require too many components. The fewer components involved, the less chance of something going wrong and needing to be replaced.

Heat pumps usually last between 15 to 20+ years, depending on the brand and maintenance.

This depends on the brand and model but generally heat pumps make a humming noise similar to an air conditioner. Because of this it is best not to install your heat pump too close to bedrooms or neighbouring houses.

Generally, modern outdoor heat pumps have a sound rating of 60 decibels while some ultra-quiet models can be as low as 18 - 30 decibels.

Heat pump technology is efficient and draws on outdoor heat. Heat is extracted from the surrounding air through a refrigerant, then compressed to further increase its temperature. The heat is now transferred from the refrigerant to heat water from the mains. Hot water is stored in storage tanks to be used as and when needed, all year round.

Heat pumps do not use direct electric elements to heat water, unlike electric hot water systems. This is why heat pumps use up to 75% less electricity than electric hot water systems, saving on household bills and greenhouse gas emissions.

It is recommended to have your trusted technicians to perform a regular service maintenance and carbon monoxide testing. Ducted gas heaters uses gas, and this requires stringent maintenance to ensure no gas leak is detected and all parts are functioning optimally.

A heat pump is a water heating system that transfers thermal energy between spaces instead of generating heat directly. A refrigerant uses heat from the air, goes through a compressor to further increase its temperature and transfers heat to the water.